pre-order regulation

Pre-Order Terms & Conditions

At DESIGNATION, we are dedicated to providing a seamless pre-order experience while upholding the quality and craftsmanship of our products. These terms and conditions ensure clarity and fairness for both our customers and our brand.

1. Seller Identification

DESIGNATION is the official seller of all pre-order products. By placing a pre-order, customers acknowledge they are entering into an agreement with DESIGNATION.

2. Order Processing & Fulfillment

Once a pre-order is placed, DESIGNATION secures the order and commits to shipping the product as soon as it is ready. This guarantees customers receive their items promptly and as expected.

3. Order Cancellation Policy

Customers have a 36-hour window from the time of purchase to cancel their pre-order. After this period, cancellations will not be accepted as production begins to ensure timely fulfillment.

4. No Size Changes or Modifications

Once a pre-order is placed, size changes or other modifications cannot be accommodated. This policy helps maintain efficient production and order accuracy.

5. Returns

For information on returns, please refer to our [Returns Page].

6. Handmade & Made-to-Order Craftsmanship

Each pre-ordered piece is meticulously handmade, reflecting our commitment to quality, artistry, and customization. This level of craftsmanship sets DESIGNATION apart.

7. Shipping Timeframe

All pre-orders will be shipped within 15-30 working days from the date of purchase. This timeframe allows us to uphold our high standards while ensuring a reasonable delivery period.

By placing a pre-order with DESIGNATION, customers acknowledge and agree to these terms. We appreciate your trust and look forward to delivering exceptional, handcrafted pieces.